we value your privacy and are committed to protecting your personal data. this privacy policy explains what information we collect about you, how we use it, and what options you have to maintain control over your data. our goal is to ensure that you feel safe and informed when visiting our website.
we are medusa restaurants, a.s., company id: 35 849 592, registered office: súťažná 3, 821 08 bratislava, mailing address: svätoplukova 2/a, 821 08 bratislava, info@medusacard.sk. (“we” and “us”) and we are committed to protecting your privacy. this privacy policy should be read in conjunction with the accessibility policy available on the website www.wagamama.com (“website”), of which it forms a part.
your personal data may also be collected, processed, and used by our franchise partners. franchise restaurants are independently owned and operated, and the collection and/or use of your data by franchise partners through this website or their local restaurants is governed by their own privacy policies.
what data we process
• identification data (name, surname, address),
• contact details (phone, e-mail),
• other data you voluntarily provide to us (e.g. during registration or inquiries).
purpose of processing
• handling orders or inquiries,
• communication with customers,
• marketing based on your consent (e.g. newsletter).
legal basis for processing
• the consent of the data subject.
retention period
we store personal data only for as long as necessary to fulfill the purpose, typically:
• until consent is withdrawn for marketing purposes.
your rights
you have the right:
• to access your data,
• to correct or delete it,
• to restrict processing,
• to data portability,
• to object to processing,
• to lodge a complaint with the office for personal data protection of the slovak republic.
contact
if you have any questions or wish to exercise your rights, please contact us at:
medusa restaurants, a.s., svätoplukova 2/a, 821 08 bratislava, or by email at: info@medusacard.sk.
as part of our cooperation with wagamama ltd., we recommend that you also read the wagamama international privacy policy, which describes how wagamama ltd. processes personal data through this website.
last updated | august 2025